Returns & Exchanges

At Padoca Bakery, we take pride in our fresh-baked goods and want you to be completely satisfied with your order. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect.

Return Process

• 1.
  Inspect Your Delivery

  Please check your order immediately upon arrival to ensure all artisanal breads and pastries are in perfect condition.

• 2.
  Contact Our Team

  If there is an issue, email us within 24 hours of delivery with your order number and a photo of the damaged or incorrect items.

• 3.
  Review Process

  Our bakery team will review your request within one business day to determine the best solution, such as a fresh reshipment or a full refund.

• 4.
  Resolution

  Once approved, we will process your refund to the original payment method or schedule a priority delivery for your replacement treats.